FAQs
It usually takes one business day for us to arrange the shipment.
Log into your account, and you may see each individual order that youāve placed with us. Select one that you want and youāll be provided with all the details you need about the order.
Once your order is on the way you will receive a notification email.
If you donāt have the account, you will also receive a notification email once your order is on the way.
Yes. Kidzone accepts all major credit cards including: Visa, Mastercard, Discover and American Express, we also accept PayPal and Apple Pay as payment options.
Yes, click on the 'My Cart' icon at the top of the page and you'll be able to see the item(s) you have in there so far.
Use the + button to stock-up on your favorite items, or the ā button if you've selected too many. If you want to remove an item completely then click the x button.
Go to your account, select the order that you want to cancel. You can choose to cancel individual items or the whole order. We will send you an email to let you know if the cancellation worked.
Once the order is processed for shipment, you will not able to cancel the item. Once you receive the item, contact our Customer Service team and theyāll do the rest.
All items purchased on kidzonetoys.com enjoy free ground shipping by FedEx, or USPS. It usually takes 1-2 business days for us to prepare the shipment.
Your satisfaction is guaranteed. If for any reason, you are not satisfied with a Kidzone product you bought in the last 30 days from kidzonetoys.com, please call +1-800-946-6151. Our customer care team will initiate a Return authorization. Once we receive your product, we will process a refund back to the original account used to purchase the item.